We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based on the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.

This Privacy Policy applies to information we collect:

  • On the sites;
  • In email, text, and other electronic messages between you and the sites;
  • Through mobile and desktop applications you download from the sites, which provide dedicated non-browser-based interaction between you and the sites; and
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy.

It does not apply to information collected by: Bubbles Car Wash offline or through any other means, including on any other sites operated by the Company or any third party; or any third party (including our subsidiaries and affiliates), including through any application or content (including advertising) that may link to or be accessible from or on the sites.

Information We Collect About You and How We Collect It

We collect several types of information from and about the users of the sites, including information by which you may be personally identified, such as first and last name, company name, province and country, e-mail address, telephone number (“personal information”); and about your internet connection, the equipment you use to access the sites and usage details. We collect this information directly from you when you provide it to us, and automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us

  • Information that you provide by filling in forms on the sites;
  • Records and copies of your correspondence (including your email address), if you contact us;
  • Your responses to surveys that we might ask you to complete for research purposes;
  • Details of transactions you carry out through the sites. You may be required to provide financial information and credit card information to our third-party vendors before placing an order through the sites; and
  • Your selections and responses regarding interests in our products and services.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with the sites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits (traffic data, location data, logs, and other communication data and the resources that you access and use on the sites), and information about your computer and internet connection, including your IP address, operating system, and browser type. This information helps us improve the sites and deliver a better, more personalized service — estimating audience size and usage patterns, storing information about your preferences, speeding up your searches, and recognizing you when you return to the sites.

Cookies

A cookie is a small computer file or piece of information that may be stored in your computer’s hard drive when you visit our websites. We may use cookies to improve our website’s functionality and, in some cases, to provide visitors with a customized online experience. Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, that if you disable cookies, you may not experience optimal performance of our website.

Other Websites

Our website may contain links to other third-party sites that are not governed by this privacy policy. Although we endeavor to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third-party websites. We suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

How We Use Your Information

  • To present our sites and their contents to you;
  • To provide you with information, products, or services that you request from us;
  • To provide you with updates and notices regarding any purchases of our products and services;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
  • To allow you to participate in interactive features on our sites;
  • In any other way we may describe when you provide the information; and
  • For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy: to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide the information; to comply with any court order, law, or legal process, including to respond to any government or regulatory request; to enforce or apply our terms of use and other agreements, including for billing and collection purposes; if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Bubbles Car Wash & Detail Centres, our customers, or others; and in other instances, with your consent.

Protecting Your Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access, or disclosure.

Accessing and Correcting Your Information

You may contact us through our contact form to correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Contact Information

To make requests about this Privacy Statement and our privacy practices, contact us through our contact form or by mail at:

Bubbles Car Wash & Detail Centres
Attn: Marketing Manager
9330 51 Avenue NW
Edmonton, AB

Social Media

Our use of social media serves as an extension of our web presence. Social media accounts are public and are not hosted by Bubbles. Users who choose to interact with us via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications you use to access them. Comments left by individuals on social media can be read by anyone; we strongly advise you not to post any personal information — whether it is yours or not. Personal information that you provide us via social media is collected to capture conversations between us and may be used to respond to inquiries, or for statistical, evaluation, and reporting purposes.